Account support

A real person reads these

If something in the portal is not working, or you need a change to your account, you can reach CeCe directly. She reviews every message personally.

Getting in touch

If you are already signed in

The quickest route is the Account page inside your portal, where you can send a note, ask for a copy of your data, or request that your account be closed. Every request is tracked until it is resolved.

If you cannot sign in

Use the “Forgot password” link on the sign-in page to reset your password. If your invitation has not arrived, or you need a new one, email CeCe and she will send it again.